HeyZuly

Legal · Draft

Terms of Service

Last updated: July 14, 2026 · Applies to heyzuly.com and the Hey Zuly app

1. Agreement

These Terms of Service (“Terms”) are a working draft for using Hey Zuly (“Zuly,” “the service,” “we,” “us”) at heyzuly.com and related app surfaces. By using the service, you agree to these Terms and our Privacy Policy draft. If you do not agree, do not use the service.

This is not legal advice and has not been attorney-approved. Counsel review is required before Stripe billing or paid public launch.

2. What Zuly is (and is not)

Zuly is an AI wellness guide — a programmed persona that can talk with you, remember light preferences, and help shape livable day plans across meditation, self-healing reflection, body habits, and life guidance.

  • Not therapy — conversations are not psychotherapy or counseling
  • Not medical advice — Zuly does not diagnose, treat, cure, or prevent disease
  • Not a medical device and not a substitute for licensed care
  • Not HIPAA-covered care — we make no HIPAA compliance claims

Always use your own judgment and consult qualified professionals for clinical, legal, or financial decisions.

3. Crisis and emergencies

If you are in immediate danger or thinking about harming yourself or others, call local emergency services now. In the US, call or text 988. Internationally, see findahelpline.com. Zuly may share crisis links; she cannot dispatch emergency help.

4. Eligibility (18+)

You must be at least 18 years old to use Hey Zuly. By using the service, you represent that you meet that age requirement.

5. Accounts

Some features may require an account (for example via Clerk when configured). You are responsible for keeping login credentials secure and for activity under your account. Tell us promptly if you suspect unauthorized access: support@heyzuly.com.

6. Acceptable use

You agree not to:

  • Use Zuly to abuse, harass, threaten, exploit, or harm people
  • Attempt to jailbreak, manipulate, or reverse-engineer the system to obtain instructions for self-harm, violence, illegal activity, or other clear harm
  • Upload malware, scrape at abusive rates, or disrupt the service
  • Misrepresent Zuly as a licensed clinician or claim our outputs are clinical orders
  • Use the service if you are under 18
  • Violate applicable law

We may suspend or terminate access for violations or safety risk.

7. Your content

You retain rights in the content you submit (chat messages, preferences, plan notes). You grant us a limited license to host, process, and use that content to operate and improve the service (including memory facts, Waves, and model inference when AI providers are configured). Do not submit content you do not have the right to share.

8. AI outputs

Replies are generated by software and may be incomplete, inaccurate, or inappropriate for your situation. You are responsible for how you use them. Wellness prompts are for personal growth support only.

9. Subscriptions and billing (Phase 7 placeholder)

Paid plans are not live yet. When we introduce subscriptions (planned for monetization / Phase 7), we expect to offer roughly:

  • An annual membership option (illustrative target in our roadmap: about $79/year)
  • A monthly option (illustrative target: about $12.99/month)
  • A free or trial experience with limits (for example memory personalization gates)

Exact prices, taxes, renewal, refunds, and billing portals will be set when a payment provider (intended: Stripe) is configured. We will update these Terms and obtain required legal review before charging cards. Nothing in this section creates a paid contract today.

10. Intellectual property

The Hey Zuly name, brand, site design, prompts, and product software are owned by us or our licensors. You may not copy, resell, or claim the Zuly persona as your own product.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant uninterrupted or error-free operation, or that AI outputs will meet your goals.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. Our aggregate liability for claims relating to the service will not exceed the greater of (a) amounts you paid us in the three months before the claim or (b) fifty US dollars ($50), if you have not paid us. Some jurisdictions do not allow certain limits; those limits apply only to the extent allowed.

13. Changes and termination

We may modify or discontinue features, update these Terms, or suspend access as the product evolves. For paid members (when billing exists), material changes will be communicated in a reasonable way. You may stop using the service at any time.

14. Governing law

Governing law and venue will be specified with counsel before paid launch. Until then, these Terms are a product draft only.

15. Contact

Questions about these Terms: support@heyzuly.com · heyzuly.com